This article describes FTP access and directory structure for FORPSI webhosting services on the Windows platform.
FTP accounts are used to upload, manage, and maintain website data. Each service has a main FTP account (multihosting) as well as separate accounts for individual websites.
🔐 Managing FTP accounts in the administration
- viewing login credentials (login, server),
- changing the password or resending it,
- setting FTP access restrictions,
- downloading the FTP log with a list of connections,
- access via the WebFTP interface.
📋 FTP account types and structure
Each FORPSI webhosting (Windows) has two types of FTP access:
- Main FTP account – the login corresponds to the service name, e.g.: f0449581.multi
This account has access to all data of all websites and subdomains within the service.
- Individual website FTP account – the login is derived from the domain name.
When creating the account for a domain:
⚠️ Important notice
FTP space is intended exclusively for running websites and applications.
It cannot be used as personal storage, archive, or backup space.
Excerpt from the webhosting terms and conditions:
„The space is intended for storing files that are part of the website or web application.
Backups, archives, private photo galleries, repositories, and similar data are not part of the web space.“
🧭 Main FTP account for multihosting
Each multihosting has one main FTP account, whose login corresponds to the service name, e.g.
f0449581.multi
This account has full access to all service data – i.e., to all websites, their subdomains, and automatic backups.
It is the only account that can view the complete structure of all files and folders within the service.
In the root directory of the main FTP account, the following folders are visible:
/
├── [subwebs]
├── [subdoms]
├── [backups-forpsi]
- subwebs – contains folders for individual websites created within multihosting
- subdoms – overview of all subdomains belonging to websites
- backups-forpsi – access to automatic backups of all websites (available only from the main FTP account)
🌍 FTP structure for an individual website
Each website created within multihosting has its own directory under /subwebs/.
This directory contains all files and folders needed to run the website.
/subwebs/mycompany.com/
This directory represents the website root (web root), where all website files are uploaded – e.g., index.html, index.php, images, styles, or scripts.
🌐 Subdomains
Each subdomain created for a website has its own directory located in:
/subdoms/test.mycompany.com/
Website files are uploaded directly into the selected subdomain folder.
Only main FTP account users have access to these folders.
💡 Individual website FTP accounts do not have access to subdomains – this is a Windows hosting system feature.
💾 Automatic backups
The /backups-forpsi/ directory contains two automatic backups of customer data:
/backups-forpsi/
├── [backup-weekly-1]
└── [backup-weekly-2]
Each backup contains the complete structure of all websites and subdomains.
💡 Backups are accessible only from the main FTP account and can be downloaded, for example, for personal data restoration (e.g., after an accidental file change).
📅 Backup frequency
The system performs automatic FTP backups once a week.
The two most recent backups are always available, alternating as follows:
- backup-weekly-1 – the newer backup
- backup-weekly-2 – the older backup
This means:
- the newest backup is usually 1–7 days old,
- the oldest backup is usually 7–14 days old.
The backup process runs on individual servers on different days, so it is not possible to determine exactly when a backup was created.
🔐 Individual website FTP account
Each newly created website also has its own FTP account, which is used to upload and modify data only for that website.
This account has access only to its own website directory, not to other websites, subdomains, or backups.
The root directory of this account corresponds to the path:
/subwebs/mycompany.com/
Upon login, the user lands directly in the website root directory where its files are located.
Website files are uploaded directly into this main directory.
💡 This FTP account does not have access to /subdoms/ or /backups-forpsi/.
Management of subdomains and backups is only available from the main multihosting FTP account.
⚠️ Recommendations
- Upload only website files to directories, not personal or backup data.
- Do not modify the directory structure or names – the system uses them to manage websites and backups.
- Regularly change FTP account passwords and secure access to them.