Activate and deactivate two-factor authentication

1. Log in to your customer administration and click on "Account Settings".
2. In the next step, check the checkbox: "set up two-factor authentication when logging in using a username and password".
3. Now you need to install an OTP application on your mobile device and scan the QR code displayed to you. (Note: Do not scan the QR code from the image below. You must use your unique code displayed in your customer administration).
4. Enter the six-digit code from the application into the corresponding field, as shown in the image below.
5. Save your choice by clicking the "Save Settings" button.
6. After activating two-factor login, you will need to log in not only with your username and password but also with the new requirement of a 6-digit code from the OTP application installed on your mobile device.

1. Log in to your customer administration using your username, password, and the 6-digit code from your OTP application.
2. Click on "Account Settings".
3. In the next step, check the checkbox: "disable two-factor authentication when logging in with a username and password".
4. The system will prompt you to confirm the deactivation. Click the "OK" button.
5. Now save your choice by clicking the "Save Settings" button.
6. The system will confirm the deactivation of two-factor authentication.

Note: If you have lost access to your OTP application for any reason and cannot recover it, please contact our customer support.