Change of the authorization method for selected mail clients

Thunderbird | Apple Mail | iPhone | The Bat! | eM Client | Printer | Web

Since the CRAM-MD5 authorization method is considered to be out of date, we are deactivating it on the smtp.forpsi.com server.

Below is an overview of mail clients that support this type of authorization and a guide on how to choose a more reliable method of authorization.

Thunderbird

Right click on the account name in the left menu and select Settings.

The setting Authentication Method "Encrypted password is inappropriate.

Select Connection security "STARTTLS", Port "587" and Authentication Method "Normal password".

These settings are correct

Save the settings

Click Mail and then Preferences from the main menu of Apple Mail. 

This will bring up a preferences screen where you should then select the Accounts tab.

Choose the Server settings tab and check the settings.

Uncheck both “Automatically manage connection settings” checkboxes and check Authentication.

Authentication Method MD5 Challenge-Response is obsolete and thus inappropriate

Go to Settings and choose Accounts and Passwords 

Tap on your account

Tap on SMTP server smtp.forpsi.com

Tap on smtp.forpsi.com

Authentication Method MD5 Challenge-Response is obsolete and thus inappropriate

Select Authentication Method "Password"

The Bat!
Choose menu Account > Properties [Ctrl+Shift+P].


1. If you are not using more SMTP servers or more configurations (Use SMTP servers On-The-Go), check only settings Authentication ... (1.)


2. If you are using more servers (configurations), check also settings of active servers in Configure... (2.)



eM Client
In eM Client no changes in settings are needed. The client chooses another authorization method by itself, if CRAM-MD5 is not available.

Printers
If you are using the email account for authoriazion on a printer, contact our customer support.

Currently, the configuration of the smtp server smtp.forpsi.com is set up in a way, that it still offers CRAM-MD5 authorization, however it is not available for certain domains. Some printers use a method based on the offered methods of authorization by the smtp server (currently LOGIN, PLAIN and CRAM-MD5). After CRAM-MD5 is not offered by the smtp server smtp.forpsi.com, the printer will instead use the LOGIN or PLAIN method. This affects the following printers

Develop Ineo+ 220
HP Color LaserJet MFP M477fdw
HP Color LaserJet Pro MFP M479fdw
HP LaserJet MFP M426fdw
Konica Minolta c250i
KONICA MINOLTA Bizhub C258
Konica Minolta Bizhub C35
Kyocera FS-3140MFP+
Sharp MX-266N, MX-266NV, MX-B350W
XEROX Workcentre 7120

If you are using some of the printers above, we will enable CRAM-MD5 for your email account for now.

If you are using the WP Mail SMTP plugin for sending emails, contact our customer support.

If you are using PHPMailer, use these settings
$MAIL->AuthType = 'PLAIN';
$MAIL->SMTPSecure = 'tls';
$MAIL->Port = 587;