Firstly, edit your contact details in your customer administration, section "Contacts".
- contact ID (from your customer administration), which contains contact details you wish to use in EURid (master registry).
Afterwards, we will update domain´s contact information online and free of charge in the EURid (master registry).
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In case you have lost your login data to the administration and the email to which we could send a link to reset your password is no longer available (it has been cancelled, you have lost your password, etc.), we will only make the changes on the basis of a written declaration of honor, the text of which can be found below. Please, copy the request (depending on the type of entity) into a new document, complete as instructed and send it with a certified signature of the domain owner by surface mail (preferably registered mail) to our registered office address:
INTERNET CZ, a. s.
Domain management
Ktiš 2
384 03 KTIŠ
Czech Republic
NOTICE: The data for the legalization of the document (ie the name and address of the domain holder or the statutory body of legal entities) will be compared with the data in the Whois database of the main domain registry. If they do not match, the data in the registry cannot be updated !!!
Text of the Declaration of honor for natural persons:
I hereby declare that I am the sole and exclusive owner of the domain ....................... (please, enter the domain name in the form domain.tld) and have the authority to act in matters concerning this domain.
I hereby declare on my honour that due to ............................ (please, specify e.g. unavailability, etc.) I cannot use the contact details provided and registered so far and thus I cannot carry out a proper authorization according to the FORPSI Terms and Conditions.
I hereby ask for a change of the contact e-mail in the customer account where the domain is listed and in the main domain registry database to my new e-mail ........................... ............... (please, enter your new e-mail address). I also request to be sent a password reset link for my customer account using the new e-mail mentioned above.
The information in this statement is true and complete and does not harm the rights of others. I also declare that I am aware of the legal consequences of a false sworn statement, including any offense or criminal liability.
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(certified signature of the owner of the domain)
Text of the Declaration of honor for legal persons:
I hereby declare that I am authorized to represent the company ..................................................... (please, enter the company name, ID/VAT number), which is the sole and exclusive owner of the domain ............................ (please, enter the domain name in the form domain.tld), which has the authority to act in matters concerning this domain.
I hereby declare on my honour that due to ............................ (please, specify e.g. unavailability, etc.) I cannot use the contact details provided and registered so far and thus I cannot carry out a proper authorization according to the FORPSI Terms and Conditions.
I hereby ask for a change of the contact e-mail in the customer account where the domain is listed and in the main domain registry database to my new e-mail ........................... ............... (enter your new e-mail address). I also request to be sent a password reset link for my customer account using the new e-mail mentioned above.
The information in this statement is true and complete and does not harm the rights of others. I also declare that I am aware of the legal consequences of a false sworn statement, including any offense or criminal liability.
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(certified signature of the owner of the domain)